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The Department of Education and Training is committed to ensuring that all complaints are dealt with in a fair and equitable manner. There are processes and support networks in place to enable you and your child to work through any issues or concerns you may have. 


To achieve an effective resolution for all parties, when making your complaint, you should ensure you:

  • provide complete and factual information in a timely manner
  • deliver your complaint in a calm and reasoned manner
  • avoid making frivolous or vexatious complaints
  • or using deliberately false or misleading information.


Please see the links to download  information and forms.

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Last reviewed 20 January 2020
Last updated 20 January 2020